1. Information We Collect

We may collect the following types of personal information:

• Contact details such as your name, email address, phone number, and shipping address.

• Payment information (processed securely via our third-party payment providers; we do not store credit card details).

• Account information if you create a customer account.

• Communication records when you contact us via email, social media, or our contact form.

• Browsing data such as cookies, IP address, and device type for analytics and website improvement.

​

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders.

• Communicate with you about your purchase or enquiry.

• Send marketing emails or promotional offers (only if you opt in).

• Improve our website, products, and customer experience.

• Comply with legal or regulatory requirements.

​

3. How We Protect Your Information

We take reasonable steps to protect your personal data from unauthorized access, misuse, or disclosure.
Your payment details are processed securely through trusted payment gateways such as Wix Payments and PayPal, using encryption and security compliance standards (PCI DSS).

​

4. Sharing Your Information

We only share your information with trusted third parties necessary to operate our business, such as:

• Shipping and delivery providers (e.g. Royal Mail, couriers).

• Payment processors (e.g. Wix Payments, PayPal).

• Website hosting and analytics partners (e.g. Wix, Google Analytics).

We do not sell, trade, or rent your personal data to any third parties.

​

​

5. Cookies

Our website uses cookies to enhance your browsing experience, remember preferences, and analyze traffic.
You can manage or disable cookies through your browser settings at any time.

​

6. Your Rights

Under UK and EU data protection law (GDPR), you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for marketing communications.
  To exercise these rights, please contact us at matchly.wonderland@gmail.com

​

7. Email Marketing

If you subscribe to our newsletter, we may send you updates about new arrivals, promotions, or special offers.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.

​

8. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.
 

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes.
The latest version will always be available on this page.

​

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
matchly.wonderland@gmail.com