Last updated: October 2025
Welcome to Matchly Wonderland.
By accessing or purchasing from our website (www.matchlyuk.com), you agree to comply with the following Terms of Service.
Please read them carefully before using our site.
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1. General Information
This website is operated by Matchly Wonderland.
Throughout the site, the terms “we”, “us”, and “our” refer to Matchly Wonderland.
By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service, including all additional terms, policies, and conditions referenced here.
We reserve the right to update or modify any part of these terms at any time. Continued use of the website after changes are posted constitutes your acceptance of those updates.
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2. Online Store Terms
By agreeing to these Terms, you confirm that you are at least 18 years old, or that you have obtained parental or guardian consent to use this website and make purchases.
You may not use our products for any unlawful purpose or violate any laws in your jurisdiction.
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3. Products and Availability
We make every effort to display our products accurately, including colour, design, and description.
However, colours may appear slightly different due to lighting or screen settings.
All products are subject to availability, and we reserve the right to limit quantities or discontinue items at any time without notice.
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4. Pricing and Payment
All prices are listed in GBP (£) and include applicable taxes unless otherwise stated.
We reserve the right to change prices at any time.
Payment must be made in full before an order is processed.
We accept major payment methods via Wix Payments and PayPal, which are secure and encrypted.
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5. Shipping and Delivery
Please refer to our [Shipping Information] page for details on delivery times and rates.
Once your order has shipped, we are not responsible for delays caused by postal services, customs, or unforeseen circumstances.
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6. Returns and Refunds
We accept returns within 14 days of delivery for unused and undamaged items in original packaging.
Certain products, such as accessories (tiaras, wands, gloves), cannot be returned for hygiene reasons.
Please refer to our full [Return & Refund Policy] for detailed terms.
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7. Rental Service
Our upcoming dress rental service (Coming Soon) will have separate terms and conditions.
Details regarding rental periods, deposits, and cleaning responsibilities will be published upon launch.
8. Accuracy of Information
We strive to ensure that all information on our site is accurate and up to date.
However, we are not liable for any typographical errors, inaccuracies, or omissions in product descriptions, pricing, or availability.
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9. Intellectual Property
All content on this website — including text, images, graphics, logos, and designs — is the property of Matchly Wonderland and protected by copyright laws.
You may not reproduce, distribute, or use our content for commercial purposes without written permission.
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10. Limitation of Liability
​Matchly Wonderland shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Our total liability for any claim shall not exceed the amount paid for the product purchased.
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11. Privacy
Your submission of personal information through the store is governed by our [Privacy Policy].
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12. Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of England and Wales.
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​13. Contact Information
​Questions about the Terms of Service should be sent to us at:
matchly.wonderland@gmail.com
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We’re always happy to help.
